INTEGRATED VOICE SERVICES is a Toronto based consulting firm that specializes in the planning and implementation of Corporate Voice Communications systems.

Founded in 1990, our objective is to ensure clients can confidently introduce innovative new applications of voice technology to their environment.

Our expertise covers most of the major functional areas of an enterprise voice telecommunications network.

In all our dealings with existing and prospective clients we offer value, quality, flexibility and integrity.

Our experience includes:

· Corporate Voice Telecommunications
· Strategic Planning
· RFP Preparation
· Vendor Selection
· VoIP Implementation\Conversion
· Business Case Preparation
· Management Process Review
Call Center
· Roadmap
· IVR \CTI Implementation
· Quality Monitoring
· Workforce Management
· Scripting
· Custom Report Design